Sharing Feedback

CritForge improves based on what GMs actually find useful at the table. The feedback system gives you a direct line to influence what gets built next — and rewards you for taking the time to share your thoughts.

When the feedback banner appears

After you have used CritForge to run a handful of generations, a purple banner appears at the top of the page:

Help us improve! Share your feedback and earn bonus credits.

The banner only shows up once you have enough experience with the tool to have a real opinion. If you are not ready yet, click Later and it will snooze for seven days. If you never want to see it again, click the X icon and it will go away permanently.

The banner will not appear at the same time as any other survey or notification — only one prompt at a time.

How to submit feedback

Click Share Feedback on the banner. A dialog opens showing a list of CritForge features: things like the NPC generator, the plot generator, the encounter builder, and others.

For each feature you want to rate:

Click the stars — pick 1 through 5. Hover over a star to preview the rating before you click. You can use arrow keys to navigate if you prefer the keyboard.
Leave a comment — optional for most ratings, but if you give a feature 1 or 2 stars, a short explanation (at least 20 characters) is required. This helps the team understand what went wrong.

You do not have to rate every feature. Rate what you have actually used.

If there are more than eight features available, they are split across pages. Use the Previous and Next buttons to move between pages.

When you are done, click Submit Feedback. That is it.

The reward system

Every piece of feedback you submit earns you bonus generation credits. Credits are the same currency used for all CritForge generators — more credits means more content you can generate.

Tier 1 — First-time feedback

Submit feedback for the first time and you earn +2 bonus credits. Every account is eligible, including trial accounts.

Tier 2 — Early Adopter

Rate at least 5 features and leave at least 3 comments in a single session and you earn +5 bonus credits plus the Early Adopter badge.

The dialog tracks your progress as you go. Two progress bars at the bottom of the feedback form show how close you are:

Features rated: X / 5
Comments provided: X / 3

When both bars are full, the dialog confirms you have qualified. Submit to claim the reward.

Trial accounts: The +5 credits and badge are held for you and granted automatically when you upgrade to a paid plan.

Tier 3 — Monthly check-in

If it has been 30 or more days since your last feedback session, submitting again earns +3 bonus credits. This applies to paid plans (Solo, Pro, Studio).

Maximum credit cap

Credits earned from Tier 1, 2, and 3 rewards are capped at 10 credits total across your account lifetime. Tier 4 rewards (see below) are not subject to this cap.

Tier 4 — Critical bug reports

If your feedback identifies a serious bug or a major usability problem, the team may issue an additional credit reward at their discretion. There is no fixed amount — it depends on the impact of the issue. You will hear back by email if this applies to your submission.

What happens to your feedback

Ratings and comments go directly to the CritForge team. They are reviewed to:

Identify which generators are working well and which need attention
Spot recurring pain points across features
Prioritize what to build or improve next

Your feedback is associated with your account internally, but your identity is not visible to anyone reviewing feedback — only an anonymized ID is shown.

Frequently asked questions

Can I update my feedback later? The system is designed for point-in-time snapshots, not ongoing edits. The monthly check-in (Tier 3) is the intended way to share updated thoughts as the product evolves.

I closed the dialog by accident. Did I lose my progress? If you had already started rating features, the dialog will ask you to confirm before closing. Choose Discard and Close only if you are sure — otherwise, click Cancel and finish submitting.

The banner is not appearing. Why? The banner only shows up after you have generated enough content to have a useful perspective on the tool. It also respects any previous dismissal choices. If you dismissed it permanently and want to provide feedback, use the Feedback link in the account menu.

My credits did not update immediately. Credits are applied when you submit. If they do not appear right away, try refreshing the page. If the issue persists after a few minutes, contact support.